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News

diginomica
diginomica.com > salesforce-throws-down-gauntlet-enterprise-ai-harness

Salesforce throws down the gauntlet on the enterprise AI harness

3+ day, 23+ hour ago   (554+ words) Recently appointed Salesforce President and Chief Platform and Engineering Officer Rohan Kumar observes that traditional roles of the CIO, CDO, and CISO are all changing as AI and agents enter the enterprise. The Harness is an answer to the change…...

diginomica
diginomica.com > chief-digital-technology-officer-jason-gowans-reveals-change-jeans-levis

Chief Digital & Technology Officer Jason Gowans reveals change is in the jeans at Levi’s

4+ day, 3+ hour ago   (1032+ words) There’s a gold rush on as firms jostle for GPUs and hope that AI will create a glittering boom for their bottom line. AI has already put a shine on processes and customer service for a firm that heralds from…...

Google News
diginomica.com > public-does-support-use-ai-healthcare-there-are-conditions-why-we-need-get-right

The public does support the use of AI in Healthcare - but there are conditions. Why we need to get this right

4+ day, 5+ hour ago   (622+ words) First, the good news for advocates of AI in Healthcare - there is support for deploying the tech in this space. The not-quite-so-good news - that support is not unconditional. For support to be given, people want to see more proportionate regulation…...

diginomica
diginomica.com > certinia-says-its-aiming-100-agent-coverage-year-end

Certinia says it's aiming for 100% agent coverage by year end

4+ day, 23+ hour ago   (395+ words) We are really sharing the fact everything we talk about is available. You still have to make your choices about technology platform, but we are here for you, whichever way you want to consume Certinia capabilities. The aim is not…...

diginomica
diginomica.com > britains-neet-crisis-strategy-problem-not-ai-problem

Britain's NEET crisis is a strategy problem, not an AI problem

5+ day, 21+ min ago   (327+ words) I have a heartfelt objection to make. AI is widely blamed for hollowing out entry-level work, and the data gives the charge weight — the UK Government's interim report into young people and work found that entry-level roles have become less…...

diginomica
diginomica.com > how-detroit-pistons-score-customer-experience-advantage-ai-and-data

How the Detroit Pistons score a Customer Experience advantage with AI and data

5+ day, 1+ hour ago   (972+ words) The NBA is all about moving quickly to gain a game-winning advantage. While on-court performance holds the key to victory, Paul Rapier, VP of Information Technology at the Detroit Pistons, recognizes that data plays a crucial supporting role in long-term…...

diginomica
diginomica.com > power-your-own-opinion-how-sap-ceo-christian-klein-riding-out-evolving-ai-transition-meet-customer

The power of your own opinion - how SAP CEO Christian Klein is riding out the evolving AI transition to meet customer needs

5+ day, 3+ hour ago   (766+ words) Sometimes it's good to have your own opinion, your own vision, your own strategy, and not just follow what everyone tells you. That’s a point of view that probably won’t come as to much of a surprise to hear for…...

diginomica
diginomica.com > how-child-bereavement-uk-genesys-cloud-service-designed-spare-trauma

It felt like you already knew me" - how Child Bereavement UK's Genesys Cloud service is designed to spare the trauma of retelling

6+ day, 3+ hour ago   (280+ words) It felt like you already knew me. Adoption of new technologies or ways of working can be where many transformations falter. CBUK's design planned to absorb as much of that risk as possible. For example, Threadingham's design constraint was "three…...

diginomica
diginomica.com > do-you-know-if-you-have-big-tech-digital-dependency-problem-maybe-your-chief-sovereignty-officer

Do you know if you have a Big Tech digital dependency problem? Maybe your Chief Sovereignty Officer can help...

6+ day, 1+ hour ago   (907+ words) Tech sovereignty has been one of the agenda items of 2026, both at enterprise and at national level, as seen on diginomica passim. Engaging with the topic is in fact now so crucial that half of organizations say they have appointed…...

diginomica
diginomica.com > enterprise-hits-and-misses-bad-data-gives-marketing-ai-hangover-jensen-huang-gives-linkedin-agi

Enterprise hits and misses - bad data gives Marketing an AI hangover, Jensen Huang gives LinkedIn an AGI viral infusion, and fall events are here

6+ day, 2+ hour ago   (501+ words) Lead story - How poor CRM data continues to plague Marketing's AI initiatives, but the board may not see it Validity surveyed 500 marketers worldwide to understand how they are managing the gap between customer relationship management (CRM) data quality and the…...